Introduction
Hyper Nest Pty Ltd ("Hyper Nest", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hypernest.com.au or otherwise interact with us.
By using our website or submitting information through our contact forms, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.
Information We Collect
We may collect the following types of information depending on how you interact with us:
- Contact details — name, email address, phone number, company name, and message content submitted via our contact form.
- Technical data — IP address, browser type, device information, referring URLs, and general usage data collected through cookies or similar technologies.
- Project-related information — business requirements, budgets, timelines, and other details you voluntarily provide during discovery or project engagement.
- Communications — records of correspondence when you email us or communicate through approved channels.
How We Use Your Information
We use personal information for legitimate business purposes, including:
- Responding to enquiries and scheduling discovery calls.
- Preparing proposals, quotes, and project scopes.
- Delivering digital products and services you have engaged us to provide.
- Improving our website, user experience, and service offerings.
- Sending service-related updates where you have opted in or where permitted by law.
- Complying with legal obligations and protecting our rights.
Third-Party Services
We may share information with trusted third-party providers who assist us in operating our website, hosting infrastructure, email delivery, analytics, or project tooling. These providers are permitted to use your information only as necessary to perform services on our behalf and are expected to maintain appropriate security standards.
We do not sell your personal information to third parties.
Data Storage & Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have rights to access, correct, update, or delete personal information we hold about you, or to object to certain processing activities.
Australian residents may contact us to request access to or correction of personal information under the Privacy Act 1988 (Cth). We will respond to legitimate requests within a reasonable timeframe.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Hyper Nest Pty Ltd · Email: office@hypernest.com.au · 2 / 74 Katherine Ave, Amaroo, ACT 2914, Australia